419 lines
11 KiB
Lua
419 lines
11 KiB
Lua
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---------------------------------------------------
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-- CACHE STORAGE
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---------------------------------------------------
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cats.currentTickets = cats.currentTickets or {}
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cats.adminDataCache = cats.adminDataCache or {}
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cats.lastNotifiedTickets = cats.lastNotifiedTickets or {}
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-- build receivers list
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local function getAdmins(steamID)
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local admins = {}
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for i, ply in ipairs(player.GetAll()) do
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if cats.config.playerCanSeeTicket(ply, steamID) then table.insert(admins, ply) end
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end
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return admins
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end
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---------------------------------------------------
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-- BASE CODE
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---------------------------------------------------
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-- create api interface
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cats.api = octolib.api({
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url = 'https://octothorp.team/cats/api',
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headers = { ['Authorization'] = CFG.keys.cats },
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})
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local ignoreMsgsTime = {}
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-- log in console
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function cats:Log(text)
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print('[# CATS] ' .. os.date('%H:%M:%S - ', os.time()) .. text)
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end
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local discordMaxEmbedFields = 25
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cats.NotifyDiscord = octolib.func.debounceStart(function(self)
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if table.IsEmpty(self.currentTickets) then return end
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local admins = octolib.array.toKeys(getAdmins(), 'Не занят')
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local adminDescriptions = table.Copy(admins)
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-- remove busy admins
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for _, ticket in pairs(self.currentTickets) do
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if IsValid(ticket.admin) then
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admins[ticket.admin] = nil
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adminDescriptions[ticket.admin] = 'Занят жалобой ' .. ticket.userID
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end
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end
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-- remove afk admins
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for admin in pairs(admins) do
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if admin:GetAFKTime() > CFG.afkAdminNotActive then
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admins[admin] = nil
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adminDescriptions[admin] = 'AFK'
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end
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if not self.config.actualAdminRanks[admin:GetUserGroup()] then
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admins[admin] = nil
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adminDescriptions[admin] = 'Ранг не обязывает'
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end
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end
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-- count active tickets
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local notClaimed = {}
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for userID, ticket in pairs(self.currentTickets) do
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if not IsValid(ticket.admin) then
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notClaimed[#notClaimed + 1] = userID
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end
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end
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if not self.config.iDiffers(notClaimed, self.lastNotifiedTickets) then return end
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self.lastNotifiedTickets = notClaimed
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if not notClaimed[1] then return end
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for _, userID in ipairs(notClaimed) do
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local user = player.GetBySteamID(userID)
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if IsValid(user) then
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self.config.notify(user, self.lang.ticket_noAdmins)
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end
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end
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local webhook = CFG.webhooks.cats
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if not webhook then return end
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local fields = octolib.table.mapSequential(notClaimed, function(sid)
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return {
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name = 'https://octothorp.team/cats/' .. sid,
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value = self.currentTickets[sid].chatLog[1][2],
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}
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end)
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if #fields+1 > discordMaxEmbedFields then
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local missing = #fields - (discordMaxEmbedFields-3)
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fields = octolib.array.page(fields, discordMaxEmbedFields - 3)
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fields[#fields + 1] = {
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value = ('+ Еще %d %s'):format(missing, octolib.string.formatCount(missing, 'жалоба', 'жалобы', 'жалоб')),
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}
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end
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fields[#fields + 1] = { name = '', value = '' } -- divider
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fields[#fields + 1] = {
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name = 'Админы на сервере',
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value = next(adminDescriptions) == nil and 'Никого' or table.concat(octolib.table.mapSequential(adminDescriptions, function(status, admin)
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return admin:SteamName() .. ' – ' .. status
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end), '\n'),
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}
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local embed = {
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-- author = {
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-- name = GetHostName(),
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-- url = 'https://octothorp.team/join-' .. CFG.serverID,
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-- },
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title = GetHostName(),
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description = ('**%d** %s, но активных админов нет'):format(#notClaimed, octolib.string.formatCount(#notClaimed, 'открытая жалоба', 'открытые жалобы', 'открытых жалоб')),
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fields = fields,
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thumbnail = { url = ('https://img.icons8.com/color/184/%d.png'):format(#notClaimed) },
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}
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if #notClaimed > 8 then
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embed.color = 0xA52019
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if #notClaimed > 10 then
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embed.footer = {
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text = 'Это какой-то апокалипсис! Пожалуйста, срочно зайдите!',
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icon_url = 'https://img.icons8.com/color/48/skull.png',
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}
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end
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elseif #notClaimed > 4 then
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embed.color = 0xFF4F00
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elseif #notClaimed > 2 then
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embed.color = 0xE5BE01
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end
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octoservices:post('/discord/webhook/' .. webhook, {
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content = #notClaimed > 5 and CFG.adminMention or nil,
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embeds = { embed },
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})
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if not table.IsEmpty(admins) then
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RunConsoleCommand('sg', 'a', ('Пожалуйста, разберите %d %s или позовите других админов на помощь'):format(#notClaimed, octolib.string.formatCount(#notClaimed, 'жалобу', 'жалобы', 'жалоб')))
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end
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end, cats.config.notificationDelay)
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timer.Create('cats.oldTicketsChecker', 60, 0, function()
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local currentTime = os.time()
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local callAdmins = false
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for userID, ticket in pairs(cats.currentTickets) do
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if currentTime - ticket.createdTime > cats.config.oldTicketTrigger and not IsValid(ticket.admin) then
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callAdmins = true
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break
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end
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end
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if callAdmins then cats:NotifyDiscord() end
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end)
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-- process & broadcast new ticket message
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function cats:DispatchMessage(sender, steamID, msg, sendToAPI)
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local ply = player.GetBySteamID(sender)
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if msg == '' then
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ply:Notify('warning', 'Укажи текст админ-запроса')
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return
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end
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local admins = getAdmins(steamID)
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if self.currentTickets[steamID] then
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-- ticket exists, append chat message
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table.insert(self.currentTickets[steamID].chatLog, {sender, msg, sender ~= steamID})
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if sendToAPI then
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self.api:post('/msg/' .. steamID, {
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owner = sender,
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text = msg,
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}):Then(function(res)
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local msg = res.data
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if msg and msg.time then
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ignoreMsgsTime[msg.time] = true
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end
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end)
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end
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else
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-- create new ticket
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self.currentTickets[steamID] = {
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createdTime = os.time(),
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createdGameTime = CurTime(),
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chatLog = {{sender, msg}},
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userID = steamID
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}
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if sendToAPI then
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self.api:post('/chat', {
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owner = steamID,
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text = msg,
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}):Then(function(res)
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local ticket = res.data
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if ticket and ticket.created then
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ignoreMsgsTime[ticket.created] = true
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end
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end)
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end
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hook.Run('cats.created', sender)
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end
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hook.Run('cats.message', sender, steamID, msg)
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-- do networking
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netstream.Start(admins, 'cats.dispatchMessage', steamID, sender, msg)
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end
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netstream.Hook('cats.dispatchMessage', function(ply, steamID, msg)
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local user = player.GetBySteamID(steamID)
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-- check if user exists
|
|||
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if not IsValid(user) then
|
|||
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cats.config.notify(ply, 'warning', cats.lang.error_playerNotFound)
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return
|
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end
|
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|
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-- check access
|
|||
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if not cats.config.playerCanSeeTicket(ply, steamID) then
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cats.config.notify(ply, 'warning', cats.lang.error_noAccess)
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return
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end
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-- dispatch
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cats:DispatchMessage(ply:SteamID(), steamID, msg, true)
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end)
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netstream.Hook('cats.closeTicket', function(ply, steamID)
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|
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local ticket = cats.currentTickets[steamID]
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-- ticket doesn't exist
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if not ticket then
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cats.config.notify(ply, 'warning', cats.lang.error_ticketNotFound)
|
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return
|
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end
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|||
|
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|
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|
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-- ticket already ended
|
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|
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if ticket.ended then
|
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cats.config.notify(ply, 'warning', cats.lang.error_ticketEnded)
|
|||
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return
|
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end
|
|||
|
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|
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|
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if ticket.adminID == ply:SteamID() then
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-- admin closed the ticket
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local user = player.GetBySteamID(steamID)
|
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|
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if IsValid(user) then
|
|||
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cats.config.notify(user, cats.lang.ticketClosedBy:format(ticket.admin:Name()))
|
|||
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end
|
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|
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cats.config.notify(ply, cats.lang.ticketClosed)
|
|||
|
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elseif ticket.userID == ply:SteamID() and not IsValid(ticket.admin) then
|
|||
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-- user cancelled the ticket
|
|||
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else
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-- we don't have access to this
|
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cats.config.notify(ply, 'warning', cats.lang.error_noAccess)
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return
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end
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|
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|
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cats:CloseTicket(steamID)
|
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hook.Run('cats.closed', ply:SteamID(), steamID)
|
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|
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|
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|
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end)
|
|||
|
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|
|||
|
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-- close ticket
|
|||
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function cats:CloseTicket(steamID)
|
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|
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|
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|
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-- notify clients
|
|||
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netstream.Start(getAdmins(steamID), 'cats.closeTicket', steamID)
|
|||
|
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|
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self.currentTickets[steamID] = nil
|
|||
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self.api:delete('/chat/' .. steamID)
|
|||
|
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|
|||
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end
|
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|
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|
|||
|
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-- claim/unclaim ticket
|
|||
|
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function cats:ClaimTicket(steamID, ply, doClaim)
|
|||
|
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|
|||
|
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local ticket = self.currentTickets[steamID]
|
|||
|
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|
|||
|
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-- ticket doesn't exist
|
|||
|
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if not ticket then
|
|||
|
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self:Log('Trying to claim inexistant ticket for ' .. steamID)
|
|||
|
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return
|
|||
|
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end
|
|||
|
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|
|||
|
|
-- check access
|
|||
|
|
if IsValid(ticket.admin) and ticket.adminID ~= ply:SteamID() then
|
|||
|
|
cats.config.notify(ply, 'warning', cats.lang.error_noAccess)
|
|||
|
|
return
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
if doClaim then
|
|||
|
|
-- claim ticket
|
|||
|
|
ticket.admin = ply
|
|||
|
|
ticket.adminID = ply:SteamID()
|
|||
|
|
ticket.claimTime = os.time()
|
|||
|
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else
|
|||
|
|
-- unclaim ticket
|
|||
|
|
ticket.admin = nil
|
|||
|
|
ticket.adminID = nil
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
hook.Run('cats.claim', ply, steamID, doClaim)
|
|||
|
|
netstream.Start(getAdmins(steamID), 'cats.claimTicket', steamID, ply, doClaim)
|
|||
|
|
|
|||
|
|
end
|
|||
|
|
netstream.Hook('cats.claimTicket', function(ply, steamID, doClaim)
|
|||
|
|
|
|||
|
|
local ticket = cats.currentTickets[steamID]
|
|||
|
|
|
|||
|
|
-- check access
|
|||
|
|
if not cats.config.playerCanSeeTicket(ply, steamID) or ply:SteamID() == steamID then
|
|||
|
|
cats.config.notify(ply, 'warning', cats.lang.error_noAccess)
|
|||
|
|
return
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
-- ticket doesn't exist
|
|||
|
|
if not ticket then
|
|||
|
|
cats.config.notify(ply, 'warning', cats.lang.error_ticketNotFound)
|
|||
|
|
return
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
local user = player.GetBySteamID(steamID)
|
|||
|
|
if doClaim then
|
|||
|
|
-- ticket already claimed
|
|||
|
|
if IsValid(ticket.admin) then
|
|||
|
|
cats.config.notify(ply, 'warning', cats.lang.error_ticketAlreadyClaimed)
|
|||
|
|
return
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
-- notify about claim
|
|||
|
|
cats.config.notify(ply, cats.lang.ticketClaimed)
|
|||
|
|
cats.config.notify(user, cats.lang.ticketClaimedBy:format(ply:Name()))
|
|||
|
|
else
|
|||
|
|
-- ticket not claimed yet
|
|||
|
|
if not IsValid(ticket.admin) then
|
|||
|
|
cats.config.notify(ply, 'warning', cats.lang.error_ticketNotClaimed)
|
|||
|
|
return
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
-- notify about unclaim
|
|||
|
|
cats.config.notify(ply, cats.lang.ticketUnclaimed)
|
|||
|
|
cats.config.notify(user, cats.lang.ticketUnclaimedBy:format(ply:Name()))
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
-- do the thing
|
|||
|
|
cats:ClaimTicket(steamID, ply, doClaim)
|
|||
|
|
|
|||
|
|
end)
|
|||
|
|
|
|||
|
|
---------------------------------------------------
|
|||
|
|
-- GAMEMODE HOOKS
|
|||
|
|
---------------------------------------------------
|
|||
|
|
|
|||
|
|
-- initiate tickets
|
|||
|
|
hook.Add('PlayerSay', 'cats', function(ply, text)
|
|||
|
|
|
|||
|
|
local shouldTrigger, msg = cats.config.triggerText(ply, text)
|
|||
|
|
if shouldTrigger then
|
|||
|
|
cats:DispatchMessage(ply:SteamID(), ply:SteamID(), msg, true)
|
|||
|
|
return ''
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
end)
|
|||
|
|
|
|||
|
|
-- deal with disconnected players
|
|||
|
|
hook.Add('PlayerDisconnected', 'cats', function(ply)
|
|||
|
|
|
|||
|
|
for steamID, ticket in pairs(cats.currentTickets) do
|
|||
|
|
if steamID == ply:SteamID() then
|
|||
|
|
-- notify admin
|
|||
|
|
if IsValid(ticket.admin) then
|
|||
|
|
cats.config.notify(ticket.admin, 'warning', cats.lang.ticketUserLeft)
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
-- delete ticket
|
|||
|
|
cats:CloseTicket(steamID)
|
|||
|
|
elseif ticket.adminID == ply:SteamID() then
|
|||
|
|
-- unclaim ticket
|
|||
|
|
cats:ClaimTicket(steamID, ply, false)
|
|||
|
|
end
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
end)
|
|||
|
|
|
|||
|
|
hook.Add('PlayerFinishedLoading', 'cats', function(ply)
|
|||
|
|
|
|||
|
|
if cats.config.playerCanSeeTicket(ply, '') then
|
|||
|
|
netstream.Start(ply, 'cats.syncTickets', cats.currentTickets)
|
|||
|
|
end
|
|||
|
|
|
|||
|
|
end)
|
|||
|
|
|
|||
|
|
local lastMsgTime = 0
|
|||
|
|
timer.Create('cats.checkUpdates', 5, 0, function()
|
|||
|
|
|
|||
|
|
cats.api:get('/util/updates/' .. lastMsgTime):Then(function(res)
|
|||
|
|
lastMsgTime = res.data[1]
|
|||
|
|
for steamID, msgs in pairs(res.data[2]) do
|
|||
|
|
for i, msg in ipairs(msgs) do
|
|||
|
|
if not ignoreMsgsTime[msg.time] then
|
|||
|
|
cats:DispatchMessage(msg.owner, steamID, msg.text)
|
|||
|
|
else
|
|||
|
|
ignoreMsgsTime[msg.time] = nil
|
|||
|
|
end
|
|||
|
|
end
|
|||
|
|
end
|
|||
|
|
end)
|
|||
|
|
|
|||
|
|
end)
|