const { SlashCommandBuilder, PermissionsBitField, ButtonBuilder, ButtonStyle, ActionRowBuilder, ChannelType } = require("discord.js"); const BaseCommand = require("../../base/BaseCommand"); class CreateTicketEmbed extends BaseCommand { /** * * @param {import("../../base/Client")} client */ constructor(client) { super({ command: new SlashCommandBuilder() .setName("createticketembed") .setDescription(client.translate("tickets/createticketembed:DESCRIPTION")) .setDescriptionLocalizations({ uk: client.translate("tickets/createticketembed:DESCRIPTION", null, "uk-UA"), ru: client.translate("tickets/createticketembed:DESCRIPTION", null, "ru-RU"), }) .setDMPermission(false) .setDefaultMemberPermissions(PermissionsBitField.Flags.ManageGuild), dirname: __dirname, ownerOnly: false, }); } /** * * @param {import("../../base/Client")} client */ async onLoad(client) { client.on("interactionCreate", async interaction => { if (!interaction.isButton()) return; if (interaction.isButton()) { interaction.data = []; interaction.data.guild = await client.findOrCreateGuild(interaction.guildId); const guildData = interaction.data.guild, ticketsCategory = guildData.plugins?.tickets?.ticketsCategory, ticketLogs = guildData.plugins?.tickets?.ticketLogs, transcriptionLogs = guildData.plugins?.tickets?.transcriptionLogs; const button = interaction.component; if (button.customId === "support_ticket") { if (interaction.guild.channels.cache.get(ticketsCategory).children.cache.size >= 50) { const sorted = interaction.guild.channels.cache.get(ticketsCategory).children.cache.sort((ch1, ch2) => ch1.createdTimestamp - ch2.createdTimestamp); await sorted.first().delete(); } if (guildData.plugins.tickets.count === undefined) guildData.plugins.tickets.count = 0; guildData.plugins.tickets.count++; guildData.markModified("plugins.tickets"); await guildData.save(); const channel = await interaction.guild.channels.create({ name: `${interaction.user.username}-support-${guildData.plugins.tickets.count}`, topic: interaction.user.id, type: ChannelType.GuildText, parent: ticketsCategory, permissionOverwrites: [ { id: interaction.user.id, allow: [PermissionsBitField.Flags.ViewChannel, PermissionsBitField.Flags.SendMessages], }, { id: interaction.guild.roles.everyone, deny: [PermissionsBitField.Flags.ViewChannel, PermissionsBitField.Flags.SendMessages], }, ], }); const logChannel = interaction.guild.channels.cache.get(ticketLogs); const logEmbed = client.embed({ title: interaction.translate("tickets/createticketembed:TICKET_CREATED_TITLE"), description: `${interaction.user.toString()} (${channel.toString()})`, }); await logChannel.send({ embeds: [logEmbed] }); await interaction.success("tickets/createticketembed:TICKET_CREATED", { channel: channel.toString(), }, { ephemeral: true }); await channel.send(`<@${interaction.user.id}>`); const embed = client.embed({ author: { name: interaction.user.getUsername(), iconURL: interaction.user.displayAvatarURL(), }, title: "Support Ticket", description: interaction.translate("tickets/createticketembed:TICKET_CREATED_DESC"), }); const closeButton = new ButtonBuilder() .setCustomId("close_ticket") .setLabel(interaction.translate("tickets/closeticket:CLOSE_TICKET")) .setStyle(ButtonStyle.Danger); const transcriptButton = new ButtonBuilder() .setCustomId("transcript_ticket") .setLabel(interaction.translate("tickets/closeticket:TRANSCRIPT_TICKET")) .setStyle(ButtonStyle.Secondary); const row = new ActionRowBuilder().addComponents(closeButton, transcriptButton); await channel.send({ embeds: [embed], components: [row] }); } else if (button.customId === "close_ticket") { const embed = client.embed({ title: interaction.translate("tickets/closeticket:CLOSING_TITLE"), description: interaction.translate("tickets/closeticket:CLOSING_DESC"), fields: [ { name: interaction.translate("common:TICKET"), value: interaction.channel.name, }, { name: interaction.translate("tickets/closeticket:CLOSING_BY"), value: interaction.user.getUsername(), }, ], }); const button = new ButtonBuilder().setCustomId("cancel_closing").setLabel(interaction.translate("common:CANCEL")).setStyle(ButtonStyle.Danger); const row = new ActionRowBuilder().addComponents(button); await interaction.reply({ embeds: [embed], components: [row], }); const filter = i => i.customId === "cancel_closing"; const collector = interaction.channel.createMessageComponentCollector({ filter, time: 5000 }); collector.on("collect", async i => { await i.update({ content: interaction.translate("tickets/closeticket:CLOSING_CANCELED"), components: [] }); collector.stop("canceled"); }); collector.on("end", async (_, reason) => { if (reason !== "canceled") { const reversedMessages = (await interaction.channel.messages.fetch()).filter(m => !m.author.bot); const messages = Array.from(reversedMessages.values()).reverse(); if (messages.length > 1) { let transcript = "---- TICKET CREATED ----\n"; messages.forEach(message => { transcript += `[${client.functions.printDate(client, message.createdTimestamp, null, interaction.getLocale())}] ${message.author.getUsername()}: ${message.content}\n`; }); transcript += "---- TICKET CLOSED ----\n"; if (transcriptionLogs !== null) interaction.guild.channels.cache.get(transcriptionLogs).send({ content: interaction.translate("tickets/closeticket:TRANSCRIPT", { channel: `<#${interaction.channelId}>` }), files: [{ attachment: Buffer.from(transcript), name: `${interaction.channel.name}.txt` }] }); try { await interaction.user.send({ content: interaction.translate("tickets/closeticket:TRANSCRIPT", { channel: interaction.channel.name }), files: [{ attachment: Buffer.from(transcript), name: `${interaction.channel.name}.txt` }], }); } catch (e) { interaction.followUp({ content: interaction.translate("misc:CANT_DM"), ephemeral: true }); } } const logChannel = interaction.guild.channels.cache.get(ticketLogs); const logEmbed = client.embed({ title: interaction.translate("tickets/createticketembed:TICKET_CLOSED_TITLE"), description: `${interaction.user.toString()} (${interaction.channel.toString()})`, }); logChannel.send({ embeds: [logEmbed] }); interaction.channel.send("Closed!"); const member = interaction.guild.members.cache.find(u => u.user.id === interaction.channel.topic); await interaction.channel.permissionOverwrites.edit(member, { ViewChannel: false, SendMessages: null }); await interaction.channel.setName(`${interaction.channel.name}-closed`); } }); } else if (button.customId === "transcript_ticket") { await interaction.deferUpdate(); const reversedMessages = (await interaction.channel.messages.fetch()).filter(m => !m.author.bot); const messages = Array.from(reversedMessages.values()).reverse(); if (messages.length > 1) { let transcript = "---- TICKET CREATED ----\n"; messages.forEach(message => { transcript += `[${client.functions.printDate(client, message.createdTimestamp, null, interaction.getLocale())}] ${message.author.getUsername()}: ${message.content}\n`; }); transcript += "---- TICKET CLOSED ----\n"; try { await interaction.user.send({ content: interaction.translate("tickets/closeticket:TRANSCRIPT", { channel: `<#${interaction.channelId}>` }), files: [{ attachment: Buffer.from(transcript), name: `${interaction.channel.name}.txt` }], }); } catch (error) { interaction.followUp({ content: interaction.translate("misc:CANT_DM"), ephemeral: true }); } } else return; } } }); } /** * * @param {import("../../base/Client")} client * @param {import("discord.js").ChatInputCommandInteraction} interaction */ async execute(client, interaction) { const guildData = interaction.data.guild; if (!guildData.plugins.tickets.ticketsCategory) return interaction.error("tickets/createticketembed:NO_CATEGORY"); await interaction.deferReply({ ephemeral: true }); const embed = client.embed({ title: interaction.translate("tickets/createticketembed:TICKET_TITLE"), description: interaction.translate("tickets/createticketembed:TICKET_DESC"), }); const supportButton = new ButtonBuilder().setCustomId("support_ticket").setLabel(interaction.translate("tickets/createticketembed:TICKET_SUPPORT")).setStyle(ButtonStyle.Primary); const row = new ActionRowBuilder().addComponents(supportButton); await interaction.channel.send({ embeds: [embed], components: [row] }); interaction.success("tickets/createticketembed:SUCCESS", null, { edit: true }); } } module.exports = CreateTicketEmbed;