const { SlashCommandBuilder, PermissionsBitField, EmbedBuilder, ButtonBuilder, ButtonStyle, ActionRowBuilder, ChannelType } = require("discord.js"); const BaseCommand = require("../../base/BaseCommand"); class CreateTicketEmbed extends BaseCommand { /** * * @param {import("../../base/Client")} client */ constructor(client) { super({ command: new SlashCommandBuilder() .setName("createticketembed") .setDescription(client.translate("tickets/createticketembed:DESCRIPTION")) .setDescriptionLocalizations({ uk: client.translate("tickets/createticketembed:DESCRIPTION", null, "uk-UA"), ru: client.translate("tickets/createticketembed:DESCRIPTION", null, "ru-RU"), }) .setDMPermission(false) .setDefaultMemberPermissions(PermissionsBitField.Flags.ManageGuild), aliases: [], dirname: __dirname, ownerOnly: false, }); } /** * * @param {import("../../base/Client")} client */ async onLoad(client) { client.on("interactionCreate", async interaction => { if (!interaction.isButton()) return; const guildData = await client.findOrCreateGuild(interaction.guildId); const ticketsCategory = guildData.plugins.tickets.ticketsCategory, ticketLogs = guildData.plugins.tickets.ticketLogs, transcriptionLogs = guildData.plugins.tickets.transcriptionLogs; if (interaction.isButton()) { const button = interaction.component; if (button.customId === "support_ticket") { if (guildData.plugins.tickets.count === undefined) guildData.plugins.tickets.count = 0; guildData.plugins.tickets.count++; guildData.markModified("plugins.tickets"); await guildData.save(); const channel = await interaction.guild.channels.create({ name: `${interaction.user.username}-support-${guildData.plugins.tickets.count}`, topic: interaction.user.id, type: ChannelType.GuildText, parent: ticketsCategory, permissionOverwrites: [ { id: interaction.user.id, allow: [PermissionsBitField.Flags.ViewChannel, PermissionsBitField.Flags.SendMessages], }, { id: interaction.guild.roles.everyone, deny: [PermissionsBitField.Flags.ViewChannel, PermissionsBitField.Flags.SendMessages], }, ], }); const logChannel = interaction.guild.channels.cache.get(ticketLogs); const logEmbed = new EmbedBuilder() .setTitle(interaction.translate("tickets/createticketembed:TICKET_CREATED_TITLE")) .setDescription(`${interaction.user.toString()} (${channel.toString()})`) .setColor(client.config.embed.color) .setFooter(client.config.embed.footer) .setTimestamp(); await logChannel.send({ embeds: [logEmbed] }); await interaction.success("tickets/createticketembed:TICKET_CREATED", { channel: channel.toString(), }, { ephemeral: true }); await channel.send(`<@${interaction.user.id}>`); const embed = new EmbedBuilder() .setTitle("Support Ticket") .setAuthor({ name: interaction.user.getUsername(), iconURL: interaction.user.displayAvatarURL() }) .setDescription(interaction.translate("tickets/createticketembed:TICKET_CREATED_DESC")) .setColor(client.config.embed.color) .setFooter(client.config.embed.footer) .setTimestamp(); const closeButton = new ButtonBuilder() .setCustomId("close_ticket") .setLabel(interaction.translate("tickets/closeticket:CLOSE_TICKET")) .setStyle(ButtonStyle.Danger); const transcriptButton = new ButtonBuilder() .setCustomId("transcript_ticket") .setLabel(interaction.translate("tickets/closeticket:TRANSCRIPT_TICKET")) .setStyle(ButtonStyle.Secondary); const row = new ActionRowBuilder().addComponents(closeButton, transcriptButton); await channel.send({ embeds: [embed], components: [row] }); } if (button.customId === "close_ticket") { const embed = new EmbedBuilder() .setTitle(interaction.translate("tickets/closeticket:CLOSING_TITLE")) .setDescription(interaction.translate("tickets/closeticket:CLOSING_DESC")) .addFields( { name: interaction.translate("common:TICKET"), value: interaction.channel.name, }, { name: interaction.translate("tickets/closeticket:CLOSING_BY"), value: interaction.user.getUsername(), }, ) .setColor(client.config.embed.color) .setFooter(client.config.embed.footer) .setTimestamp(); const button = new ButtonBuilder().setCustomId("cancel_closing").setLabel(interaction.translate("common:CANCEL")).setStyle(ButtonStyle.Danger); const row = new ActionRowBuilder().addComponents(button); await interaction.reply({ embeds: [embed], components: [row], }); const filter = i => i.customId === "cancel_closing"; const collector = interaction.channel.createMessageComponentCollector({ filter, time: 5000 }); collector.on("collect", async i => { await i.update({ content: interaction.translate("tickets/closeticket:CLOSING_CANCELED"), components: [] }); collector.stop("canceled"); }); collector.on("end", async (_, reason) => { if (reason !== "canceled") { const reversedMessages = (await interaction.channel.messages.fetch()).filter(m => !m.author.bot); const messages = Array.from(reversedMessages.values()).reverse(); let transcript = "---- TICKET CREATED ----\n"; messages.forEach(message => { transcript += `[${client.functions.printDate(client, message.createdTimestamp, null, interaction.guild.data.language)}] ${message.author.getUsername()}: ${message.content}\n`; }); transcript += "---- TICKET CLOSED ----"; interaction.guild.channels.cache.get(transcriptionLogs).send({ content: interaction.translate("tickets/closeticket:TRANSCRIPT", { channel: `<#${interaction.channelId}>` }), files: [{ attachment: Buffer.from(transcript), name: `${interaction.channel.name}.txt` }] }); const logChannel = interaction.guild.channels.cache.get(ticketLogs); const logEmbed = new EmbedBuilder() .setTitle(interaction.translate("tickets/createticketembed:TICKET_CLOSED_TITLE")) .setDescription(`${interaction.user.toString()} (${interaction.channel.toString()})`) .setColor(client.config.embed.color) .setFooter(client.config.embed.footer) .setTimestamp(); logChannel.send({ embeds: [logEmbed] }); interaction.channel.send("Closed!"); try { await interaction.user.send({ content: interaction.translate("tickets/closeticket:TRANSCRIPT", { channel: interaction.channel.name }), files: [{ attachment: Buffer.from(transcript), name: `${interaction.channel.name}.txt` }], }); } catch (e) { await interaction.reply({ content: interaction.translate("misc:CANT_DM"), ephemeral: true }); } const member = interaction.guild.members.cache.find(u => u.user.id === interaction.channel.topic); await interaction.channel.permissionOverwrites.edit(member, { ViewChannel: false, SendMessages: null }); await interaction.channel.setName(`${interaction.channel.name}-closed`); } }); } if (button.customId === "transcript_ticket") { await interaction.deferUpdate(); const reversedMessages = (await interaction.channel.messages.fetch()).filter(m => !m.author.bot); const messages = Array.from(reversedMessages.values()).reverse(); let transcript = "---- TICKET CREATED ----\n"; messages.forEach(message => { transcript += `[${client.functions.printDate(client, message.createdTimestamp, null, interaction.guild.data.language)}] ${message.author.getUsername()}: ${message.content}\n`; }); transcript += "---- TICKET CLOSED ----"; try { await interaction.user.send({ content: interaction.translate("tickets/closeticket:TRANSCRIPT", { channel: `<#${interaction.channelId}>` }), files: [{ attachment: Buffer.from(transcript), name: `${interaction.channel.name}.txt` }], }); } catch (error) { await interaction.followUp({ content: interaction.translate("misc:CANT_DM"), ephemeral: true }); } } } }); } /** * * @param {import("../../base/Client")} client * @param {import("discord.js").ChatInputCommandInteraction} interaction * @param {Object} data */ async execute(client, interaction, data) { if (!data.guildData.plugins.tickets.ticketsCategory) return interaction.error("tickets/createticketembed:NO_CATEGORY"); await interaction.deferReply({ ephemeral: true }); const embed = new EmbedBuilder() .setTitle(interaction.translate("tickets/createticketembed:TICKET_TITLE")) .setDescription(interaction.translate("tickets/createticketembed:TICKET_DESC")) .setColor(client.config.embed.color) .setFooter(client.config.embed.footer); const supportButton = new ButtonBuilder().setCustomId("support_ticket").setLabel(interaction.translate("tickets/createticketembed:TICKET_SUPPORT")).setStyle(ButtonStyle.Primary); const row = new ActionRowBuilder().addComponents(supportButton); await interaction.channel.send({ embeds: [embed], components: [row] }); interaction.success("tickets/createticketembed:SUCCESS", null, { edit: true }); } } module.exports = CreateTicketEmbed;